Knowledge Base

Knowledge Center

Everything you need to know about our platform. Guides, workflows, and documentation.

Platform Guide

Everything about Wuubiz, in one place

Sales, setup, features, technical fixes and support — all covered below. Download as a PDF or reference our direct guides.

1. About Wuubiz (Sales Overview)

2. Getting Started & Navigation

3. Setup Guide — Connecting Channels

4. Inbox & Chatting

5. Chat Action Tools

6. Presets, Quick Replies & Templates

7. Automation — Bot Flow Builder

8. AI Assistant & Auto-Reply

9. Keywords, Welcome & Out-of-Office

10. AI Follow-ups

11. Broadcasts & Campaigns

12. Drip & Preset Campaigns

13. Contacts, Segments, Tags & Data

14. Pipeline (CRM)

15. Lead Gen Forms & Facebook Leads

16. Product Catalogs & Orders

17. Payments & Payment Links

18. Invoices & Quotations

19. Appointments & Events

20. Tickets & Customer Support

21. Short Links, Media Library & CTWA Ads

22. Dashboard & Analytics

23. Team, Agents & Permissions

24. Account, Billing, Wallet & Subscriptions

25. Mobile App (PWA) & Notifications

26. API, Developers & Integrations

27. Anti-Ban & Safety (WhatsApp QR)

28. Technical & Troubleshooting

29. Common Customer Queries (FAQ)